This is a common question we get from our loyal fans. People always want to know why if Pluckers is so successful why aren’t we “smart” enough to open stores all over Texas? Or why don’t you franchise 100’s of Pluckers across the United States? Well, it’s a dilemna that we discuss every day in the Hen House (also known as Pluckers offices). On the one hand, we have people calling us all the time asking to buy franchises or big money guys that want to help “blow up” Pluckers by infusing a lot of capital into our little concept. On the other hand, there are a few things that are more important to us that opening up stores everywhere. Here are some of the reasons Pluckers hasn’t yet achieved global domination:
1. We like our lives and careers – It’s funny how many people out there hate their jobs including a lot of our friends. We are lucky enough to wake up every day and actually have fun at work. Who wouldn’t have fun running a Rock, Paper, Scissors contest or planning an annual Vegas trip for our Mother Pluckers (what we call our general managers)?
2. Ever read the story of the Tortoise and the Hare? Well, we are big fans of the old adage “slow and steady wins the race”. Luckily, we’ve always been successful enough to be able to learn from our mistakes over the years. One of the main reasons we are still around today is that we didn’t try to open so many stores that each mistake would be magnified and even more difficult to fix. Remember too, we are all 35 years or younger so we’ve still got time to open more Pluckers. Come to think of it, we’ll be in Georgetown, Killeen and hopefully another store in SE Austin sooner than you think.
3. We actually care about our guests. Now I know that everyone says the same thing from Burger King to Subway, guests are the #1 priority. But we like to think that we spend extra time training our team to make sure that every experience you have with us is memorable. Sure, we aren’t perfect, but if you ever have a problem at Pluckers, just ask for a manager and we promise you’ll be impressed by their dedication to making sure you leave happier than before you came. Plus, we love planning the fun events at Pluckers that make sure we aren’t your typical wing place.
4. We love our employees – as we get bigger, it’s getting harder and harder to know all of our employees. Unfortunately, that is one of the inevitable challenges of growing a company. However, we are always trying to make sure that Pluckers is not just a lucrative, but a fun place to work. We plan quarterly parties for the staff like Pluckers Field Day, a legendary Christmas Party and employee auctions where we give away things like trips to Vegas and plasma tv’s. We want to always keep that small company feel no matter how big we get and keeping our growth slow allows us to focus on the people that make your meals great and help us grow.
Hopefully that explains some of the reasoning why Pluckers isn’t in more places yet. If you are one of the people who emails us all the time asking when we are getting to Houston or San Antonio we ask you to be patient. In the meantime, why don’t you get to Austin, Dallas or Baton Rouge and come say hello.